Welcome to Fed
We are so happy you’ve decided to join Fed and we look forward to cooking for you. To learn about how our service works and access useful links, see the details below.
We deliver twice a week, on Sundays and Wednesdays, so your meals arrive fresh.
Vancouver: between 5pm and 10pm. Want an estimated delivery time? Check your dashboard the day of delivery.
Toronto, Calgary and Edmonton: between 11am and 10pm. You’ll get tracking details by text and email on delivery day.
Office deliveries:
- Mondays, 9am to 1pm
- Wednesdays, 10am to 5pm
Your order for the week is set by what you select on the Meal Schedule page.
There’s no save or submit button. Your choices save automatically as you go, and they’re confirmed at noon PT / 3pm ET on Wednesday. Until then, you can come back and change your meals as often as you like. Each change replaces your previous order.
Missed the deadline? Head to the Last Minute page in the app to make final changes until midnight on Wednesday.
Your schedule repeats each week unless you change it, but the menu itself changes every week, so there’s always something new.
Orders are confirmed every Wednesday at noon PT / 3pm ET for the following week. Make any changes before then.
Each time you update your order, we’ll email you a summary of your upcoming meals.
Missed the deadline? Head to the Last Minute page in the app to make final changes until midnight on Wednesday.
You can make changes to your account in the following pages:
- Preferences page: your plan, dietary restrictions, allergies, calorie range, and the ingredients you like and dislike.
- Delivery page: your delivery address and details.
- Billing page: your payment info.
- Settings page: your account details and communication settings.
Have an allergy that isn’t listed, or more than two to add? Email us at support@fedfedfed.com and we’ll see how we can help.
Your meals come in trays and sleeves, packed in recyclable cardboard boxes. Ice packs keep everything cool on the way to you.
Done with your meal? Peel off the tray’s protective liner and put it in your general waste. The tray goes in your paper/cardboard recycling.
Ice Pack Return Program: Save your ice packs and collect them in the return bag included with your first delivery. Once the bag is full, leave it outside your door on your next scheduled delivery day, and our driver will collect it for reuse.
On the Personalized Plan?
Your menu is built around a fully personalized menu or a functional diet, with a specific calorie range and dietary preferences you chose at sign-up. You can change any of these at any time on the Preferences page.
On Build Your Box?
Pick your meals from the à la carte menu each week before the Wednesday deadline. To skip a week, select “No Meals” as your box size. You can add ingredient likes and dislikes on the Preferences page to get better meal suggestions.
You can see the nutrition information for your meals in three places:
- Before you order: on the Meals page in your account.
- On your dashboard: in the Nutrition tab.
- Once it arrives: scan the QR code on the meal sleeve.
Everyone in your home can have their own Fed profile, with their own dietary needs, meal selections and login. To add someone, go to your Settings page and add a new profile. They can then log in and manage their meals on their own.
This feature is not available for "Build your Box" members.
Make any changes before the Wednesday noon PT / 3pm ET deadline.
- Pause for a set period: go to Settings > Pause Deliveries and choose the first and last delivery you want to pause. Your deliveries restart automatically when the pause ends.
- Pause until you’re ready: on the Personalized Plan, unselect all your meals. On Build Your Box, select “No Meals” as your box size. You won’t receive deliveries until you choose meals again.
- Cancel: there’s no commitment. Go to Settings and select “Close Account.”
Most meals are ready in a few minutes in the microwave. Follow the heating instructions on the meal sleeve.
No microwave? Move your meal into an oven-proof dish and heat at 325°F for 6–8 minutes, depending on how hot you like it. Salads, chia puddings and yogurt parfaits are best enjoyed cold.
Love your meals? Share Fed with your friends. They’ll get 25% off their first order, and you’ll get $20 for every friend who signs up. Find your referral link under Refer a Friend on your dashboard (on the Fed app)
