Yes. You can clear your schedule anytime before the Wednesday deadline. Alternatively, you can put in a limited time pause on the Deliveries page!
You get over 12 hours after the deadline to make changes to your order!
But if you don't log in to edit your meal selection: we suggest some of our highest rated meals for your box, which you can replace at any point before the deadline. So if you don't have time to pick your meals, we will deliver different meals each time the order repeats.
Yes, you can do this on the preferences page on your account.
Our meals stay fresh for 4 days after delivery, when stored in the fridge, which is why we deliver on Sundays and Wednesdays.
Our meals are designed to be enjoyed fresh, not frozen, so we cannot guarantee their quality if they are frozen and reheated later. However, if you would like to try freezing them, we recommend not freezing salads, chia puddings, or yogurt parfaits.
If you prefer not to use a microwave, our kitchen recommends using the oven to heat your meals as the best alternative. Please ensure you transfer the food into an oven-proof tray, then heat your meal at 325°F, for 6 to 8 minutes (depending on your desired temperature).
Our Chef’s Add-Ons menu is a static selection of items curated by our culinary team.
It features 30+ items available each week, including single-serve meals, family-size options, kids meals, handhelds, and snacks.
Please note that Chef’s Add-Ons cannot be customized for allergies, dietary restrictions, or specific calorie needs.
For Build Your Box, these items are included in your à la carte menu.
Yes, we have family size and kids meals available on both our plans.
Personalized plan:
Family-size and kids meals are available through our Chef’s Add-Ons menu.
Build Your Box:
Family-size and kids meals are available within the à la carte menu every week.
Our meals are delivered fresh. You can freeze meals once you receive them.
We recommend not freezing salads, chia puddings, or yogurt parfaits.
Our meal trays come with a protective liner. Simply peel off the liner and dispose of it in your general waste.
The tray itself is recyclable and can be placed in your paper recycling bin.
Meals stay fresh for up to four days after delivery, as long as they are properly refrigerated at all times.
Once you receive your food, place it in the refrigerator until you are ready to eat.
Meals arrive in environmentally friendly, biodegradable paper containers that are safe to use in both a microwave and an oven.
Once you have finished your meal, simply use the corner tab to peel away the protective lining. After removing the lining, the trays may be composted or recycled. We use this plastic film to prevent leaks and keep your meals fresh!
Our meals are not specifically designed for weight loss. However, they can support a variety of nutrition goals depending on the plan you choose and how you incorporate our meals into your overall diet.
We offer a wide variety of meals across several dietitian-curated streams, including Full Nutrition, Low Carb, Keto, Diabetes, and Vegan.
We also offer our Chef’s Add-Ons menu, a static selection curated by our culinary team. It features 30+ items available each week, including single-serve meals, family-size options, kids meals, handhelds, and snacks.
There are two easy ways to view your meal’s nutrition information:
1. On the Meal page
View the nutritional information for each meal before ordering
2. On your meal sleeve
Scan the QR code on your meal sleeve to view the nutrition information for that meal.
Yes!
Personalized Plan:
You can add restrictions and allergies to your profile.
Restrictions include Vegan, Vegetarian, Pescatarian, Gluten Free, Dairy Free and No Pork diets. We'd then only pick meals for you that suit your diet.
We also cater for allergies and we'll exclude those allergens from your meal selections. Or we'll swap the ingredients out.
Please note that our meals are prepared in a facility that processes nuts, seafood, dairy, soy, eggs, wheat, mustard, and sesame. Although we follow best practices for allergen management, we cannot guarantee the complete absence of allergens.
If you have an allergy that isn’t listed upon sign-up or need to add more than two allergies, email us at support@fedfedfed.com and we’ll see how we can help.
Build Your Box:
Build Your Box does not currently allow you to add dietary restrictions. However, you can view the ingredients and nutritional information for every meal on the Meals page to help you choose the options that work best for you.
Yes!
Personalized Plan:
You can choose from three different calorie ranges when setting up your account, allowing you to select the option that best fits your goals and lifestyle.
- Small: 1,400 - 1,600 calories
- Medium: 1,800 - 2,000 calories
- Large: 2,200 - 2,400 calories.
You can also update your calorie range at any time from the Preferences page. Please note the calorie range also affects the size of your meals.
Build Your Box:
Build Your Box does not have different calorie sizes. Nutritional information for each meal is available while you order on the Meals page.
Personalized plan:
Log into your account and visit the Preferences page to update your food preferences, calorie range, and nutrient targets.
Changes to your preferences will take effect with your next order cycle after the weekly deadline.
Build your box:
Visit the Preferences page to update the ingredients you love and want to avoid. The more you tell us about your preferences, the better we can tailor your meal suggestions to your tastes.
You can update your payment method at any time by logging into your account and visiting the Billing page.
From there, you can add or update your payment details to keep your subscription active.
Your email address cannot currently be changed after you register.
If you need to use a different email address, you can close your existing account and create a new one.
You can reset your password from the sign-in page by selecting “Forgot Password?”
When placing your order, you’ll notice there is no Save or Submit button. As you select your meals, your choices are automatically saved in real time.
You can return to your account anytime before the weekly deadline to make changes, swap meals, or update your schedule.
Any changes you make will automatically replace your previous selections, so your latest choices are always reflected in your order.
Yes. You can pause directly in the app for as long as needed. Set your meal schedule to “no meals” and ensure all meals are unselected; this will repeat weekly until you update your order.
Yes, there’s no commitment, so you can cancel your subscription at any time.
To close your account, go to Settings and select “Close Account.”
If you run into any issues, email us at support@fedfedfed.com and we’ll be happy to help.
Billing is processed weekly. Your payment method on file will be automatically charged, and you’ll receive a receipt every Wednesday afternoon.
If you make any last-minute changes that affect your order, you’ll receive an updated receipt.
Your subscription automatically renews each week with meals from our newest menu. Your preferences will stay the same, making it easy to continue your routine while enjoying new dishes each week.
You can update, swap, or adjust your meals anytime before the weekly order deadline on Wednesday at noon PT/3pm ET.
Log into your account and go to the Delivery page to update your delivery address.
Please note that address changes must be made before the weekly order deadline to apply to your upcoming delivery.
We currently deliver throughout the Vancouver Lower Mainland, Bowen Island, the Greater Toronto Area, Calgary, and Edmonton.
You can view our delivery zones on our How It Works page.
Yes. You can clear your schedule anytime before the Wednesday deadline. Alternatively, you can put in a limited time pause on the Deliveries page!
You get over 12 hours after the deadline to make changes to your order!
But if you don't log in to edit your meal selection: we suggest some of our highest rated meals for your box, which you can replace at any point before the deadline. So if you don't have time to pick your meals, we will deliver different meals each time the order repeats.
Yes, you can do this on the preferences page on your account.
Our meals stay fresh for 4 days after delivery, when stored in the fridge, which is why we deliver on Sundays and Wednesdays.